VoIP Platform Compatibility
Professional IVR Recordings for Vonage
Professional IVR recordings for Vonage Business Communications. WAV or MP3 format, up to 8MB. Upload-ready auto attendant greetings.
Vonage Business Communications (VBC) is a popular cloud phone system for UK businesses. Vonage accepts multiple audio formats and encodings, and Lucy delivers recordings optimised for the best possible quality on Vonage's platform.
Audio Format Specifications
| Specification | Vonage Requirement |
|---|---|
| Format | WAV, MP3 |
| Encoding | u-Law/A-Law/PCM |
| Sample Rate | 8 kHz |
| Bit Depth | 8-16 bit |
| Channels | Mono |
| Max File Size | 8 MB |
Source: Vonage Support
How to Upload Your Recording to Vonage
Log in to the Vonage Admin Portal, navigate to Phone System, then Auto Attendant. Select the greeting option and upload your audio file.
Why Professional Recording Matters
While Vonage is flexible with formats, professional recordings optimised for telephony deliver noticeably better quality than consumer recordings converted after the fact.
What Lucy Delivers
WAV (PCM or u-Law, 8 kHz, Mono) and MP3, both optimised for Vonage VBC.
Ready to Sound Professional on Vonage?
Get broadcast-quality IVR recordings delivered in the exact format your Vonage system requires. No conversion headaches.