VoIP Platform Compatibility
Professional IVR Recordings for 3CX Phone Systems
Professional IVR recordings for 3CX phone systems. Delivered in the exact WAV format 3CX requires: PCM, 8 kHz, 16-bit mono. No conversion headaches.
3CX is one of the most widely deployed phone systems in the UK, with 12% of all 3CX customers based in Britain. Lucy delivers recordings in the exact format 3CX requires, so there are no conversion headaches, no upload errors, and your digital receptionist sounds polished from the first call.
Audio Format Specifications
| Specification | 3CX Requirement |
|---|---|
| Format | WAV |
| Encoding | PCM (linear) |
| Sample Rate | 8 kHz |
| Bit Depth | 16-bit |
| Channels | Mono |
| Max File Size | Not specified |
Source: 3CX Documentation
How to Upload Your Recording to 3CX
Navigate to 3CX Management Console, then Digital Receptionist, then Upload audio. For call queues: use Intro prompts and hold music sections. For system prompts: Settings then System Prompts.
Why Professional Recording Matters
The 8 kHz/16-bit format requirement means recordings made on consumer devices sound noticeably degraded after conversion. Many users report poor quality in 3CX community forums. Lucy records at broadcast quality and exports in the exact spec required, preserving maximum clarity within 3CX's constraints.
What Lucy Delivers
WAV, PCM, Mono, 8 kHz, 16-bit. Delivered ready to upload.
Ready to Sound Professional on 3CX?
Get broadcast-quality IVR recordings delivered in the exact format your 3CX system requires. No conversion headaches.