VoIP Platform Compatibility
Professional IVR Recordings for BT Cloud Voice
Professional IVR recordings for BT Cloud Voice. Delivered in µ-Law WAV format at 8 kHz. Upload-ready auto attendant greetings. Fast 24hr delivery.
BT Cloud Voice is BT's cloud telephony solution for UK SMEs. It requires audio files in a specific µ-Law WAV format, a requirement that catches many businesses off guard when they try to upload standard recordings. Lucy delivers in the exact format BT Cloud Voice needs.
Audio Format Specifications
| Specification | BT Cloud Voice Requirement |
|---|---|
| Format | WAV only |
| Encoding | µ-Law |
| Sample Rate | 8 kHz |
| Bit Depth | 8-bit |
| Channels | Mono |
| Max File Size | 5 MB |
Source: BT Business Help
How to Upload Your Recording to BT Cloud Voice
Log in to the BT Cloud Voice portal, navigate to Auto Attendant settings, and upload your µ-Law WAV file. Ensure the file meets the encoding and size requirements.
Why Professional Recording Matters
BT Cloud Voice's µ-Law requirement means standard WAV files won't work. Many businesses discover this only after wasting time trying to convert files. Lucy delivers in the correct format from the start.
What Lucy Delivers
WAV, µ-Law, Mono, 8 kHz, 8-bit. The exact format BT Cloud Voice requires, under 5 MB.
Ready to Sound Professional on BT Cloud Voice?
Get broadcast-quality IVR recordings delivered in the exact format your BT Cloud Voice system requires. No conversion headaches.